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Privacy Policy & Terms of Service

We've written these to be readable. No walls of legalese. If you have a question about anything here, you're welcome to reach out at hello@theyellowfrontdoor.ca.

Last updated: July 2026

Who we are

The Yellow Front Door is a marketing studio for small businesses, based in the Annapolis Valley, Nova Scotia, Canada. We operate at theyellowfrontdoor.ca. You can reach us at hello@theyellowfrontdoor.ca.

What information we collect

We collect personal information only when you provide it to us directly. This happens when you fill out a contact form, request a guide or resource, or complete The Scorecard. In those cases, we collect your name and email address, and any details you include in your message.

We do not collect payment information through this website. Any payments are handled through separate invoicing and payment systems.

How we use your information

We use the information you provide to respond to your inquiry, send you the resource you requested, or follow up about working together. If you opt in to our email list, we may send you occasional updates, resources, or studio news through MailerLite. You can unsubscribe at any time using the link in any email we send.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Third-party services

This website uses a small number of third-party tools to operate. Each has its own privacy policy.

Formspree processes the submissions from our contact forms, Scorecard, and guide requests. Your name and email pass through their servers. See Formspree's Privacy Policy.

MailerLite manages our email list and sends any emails we send to subscribers. If you opt in to our list, your name and email are stored in MailerLite. See MailerLite's Privacy Policy.

Google Analytics collects anonymous data about how visitors use this site, including which pages are viewed and how visitors arrived. This data does not identify you personally. You can opt out using the Google Analytics Opt-out Browser Add-on. See Google's Privacy Policy.

Vercel hosts this website and processes standard server logs, including IP addresses and browser information, as part of normal hosting operations. See Vercel's Privacy Policy.

Cookies

This site uses cookies placed by Google Analytics to track anonymous usage data. We do not use any other tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings at any time.

Your rights under PIPEDA

As a Canadian business, we operate under the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to request access to any personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information. To make any of these requests, contact us at hello@theyellowfrontdoor.ca.

Data retention

We retain your information for as long as it's needed to provide our services or maintain our business records. If you'd like your information removed from our systems, contact us and we'll take care of it.

Changes to this policy

If we make meaningful changes to this policy, we'll update the date at the top of this page. We encourage you to review it periodically.

Last updated: July 2026

Overview

These Terms of Service govern your use of theyellowfrontdoor.ca and any services provided by The Yellow Front Door ("we," "us," "our"). By using this website or engaging us for services, you agree to these terms. If you have questions about anything here, reach out before you proceed: hello@theyellowfrontdoor.ca.

Website use

The content on this website — including text, design, images, and resources — is the property of The Yellow Front Door and is protected by Canadian copyright law. You're welcome to share links to our content or reference our work with attribution. You may not reproduce, copy, or redistribute our content without written permission.

The free resources available on this site, including The Scorecard and our website guide, are for your personal or business use. They are not to be resold or repackaged.

Services

All client engagements are governed by a separate project agreement signed before work begins. That agreement outlines the scope, timeline, deliverables, and payment terms specific to your project. These Terms of Service apply alongside that agreement, not in place of it.

We reserve the right to decline any project inquiry at our discretion.

Payment

Payment terms are outlined in your project agreement. In general, projects are structured with milestone-based payments. Work completed to date is billable in the event a project is cancelled or paused. Invoices are due on the date specified in your agreement.

We do not process payments through this website. Invoices are sent separately.

Cancellation and refunds

If you need to cancel a project after work has begun, you are responsible for payment of all work completed to that point. We will provide an accounting of hours or milestones completed and invoice accordingly.

Free resources and lead magnets are provided at no cost and are not subject to refund terms.

Client responsibilities

Successful projects depend on your participation. You agree to provide the materials, approvals, and feedback needed to move the project forward within the timelines we've agreed on. Delays caused by late feedback or missing materials may affect your project timeline and are not grounds for a refund.

Intellectual property

Upon receipt of final payment, ownership of the final deliverables transfers to you. We retain the right to display completed work in our portfolio and to use it in marketing materials, unless you request otherwise in writing before the project begins.

We retain ownership of any tools, templates, frameworks, or processes we use to build your project that are not specific to your business.

Limitation of liability

We do our best work on every project, but we cannot guarantee specific business outcomes such as sales, traffic, or revenue. Our liability is limited to the fees paid for the specific service in question. We are not responsible for indirect or consequential losses arising from our work or the use of our website.

Governing law

These terms are governed by the laws of Nova Scotia and Canada. Any disputes will be resolved in the courts of Nova Scotia.

Changes to these terms

We may update these terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

Contact

Questions about these terms? Reach us at hello@theyellowfrontdoor.ca.

The Yellow Front Door

A marketing studio for small businesses in the Annapolis Valley.


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